The Cost of a Bad Network Connection

Poor terminations, damaged cable, dirty or corroded connections and poor cable management all lead to slow networks, outages and repeat service calls. Here is what each problem looks like and what it costs.

A+ Cable Runners educational series, post 4 of 5: The cost of a bad connection. Four problems and their costs: poor terminations, damaged cables, dirty or corroded connections, and poor cable management, leading to slow speeds, intermittent outages, troubleshooting time, failed certification, replacement and labor.

This is the fourth post in our five-part educational series on RJ45 connectors and keystone jacks.

Small problems can lead to big costs. A connection that is a little loose, a cable that was crushed when a ceiling was closed up, a connector exposed to moisture: none of them looks serious on its own. Each one can mean slow speeds, an outage that comes and goes, and a technician on site hunting for the cause. A properly installed and managed cabling system helps prevent the downtime, repairs and replacements. Here are four common problems and what they cost.

1. Poor terminations

The problem: loose or incorrect terminations, untwisted pairs and poor contact where the cable meets the connector or jack.

The cost: slow network speeds, intermittent outages, troubleshooting time, and re-termination or replacement.

2. Damaged cables

The problem: cables that are crushed, cut or overstressed, stapled or improperly supported, or bent tighter than their bend radius allows.

The cost: signal loss or failure, failed certification, cable replacement, and the labor and disruption that come with it. Our post on cable sag, pulling tension and bend radius covers how cable gets damaged during and after installation.

3. Dirty or corroded connections

The problem: dust, moisture or corrosion on the contacts, poor environmental protection, and components not rated for the conditions they are in.

The cost: intermittent connectivity, reduced performance, premature equipment failure, and replacement of jacks, patch cables or devices. Here in Tampa Bay, humidity and coastal air make this worth checking in garages, warehouses, outdoor enclosures and other spaces that are not climate controlled.

4. Poor cable management

The problem: cables that are not supported properly, tangled or stressed cables, cables blocking airflow, and cabling that is difficult to trace and service.

The cost: longer troubleshooting time, higher labor costs, increased risk of damage, unreliable network performance and more frequent replacements. Our post on what a messy network closet is really costing you goes further.

The bottom line

Every one of these problems is cheaper to prevent than to fix. Proper components, careful terminations, supported and organized cable, and testing at the end of the job are what keep a small problem from becoming a big cost. Tomorrow's final post covers the questions to ask when getting a cabling estimate. To see the cabling work we do, visit our computer network cabling page.

Information is provided for general education. It is not a substitute for project-specific design, engineering or manufacturer instructions. Always follow applicable standards and manufacturer requirements. Project requirements should be verified individually.

Common questions

What are the signs of a bad network connection?

Slow speeds on one computer or one area, connections that drop and come back, devices that work only when a cable is moved, and links that fail testing. These often trace back to a poor termination, damaged cable or a dirty or corroded connector.

Can network connectors corrode?

Yes. Dust, moisture and corrosion on the contacts can cause intermittent connectivity and reduced performance. Exposed locations without proper environmental protection, and components not rated for the conditions, are most at risk.

Does cable management really affect the network?

It does. Unsupported, tangled or stressed cables are harder to trace and service, can block airflow in a rack and are more easily damaged, which means longer troubleshooting and more frequent replacements.